PRACTICAL CONSIDERATIONS FOR THE IMPLEMENTATION OF MARKETING AUDIT AS STRATEGIC CONTROL

Main Article Content


Abstract
The article discusses the problems of marketing control, understood as a function which tops the management cycle. The immediate aim of this article is to present the results of research on the use of marketing audit as a form of strategic marketing control, in particular, the indicated factors that affect the limitation of its use. Considerations on the theoretical aspect, as well as the analysis of empirical material of a secondary and primary nature, were conducted using the literature studies method and qualitative research methods. I presented the results of several studies directly devoted to the problems of implementing marketing audit against the background of analyzing the place of audit in the structure of marketing control. The research, although conducted at different times, in different markets and using different methods, undertook similar research topics, which allows, to some extent, a qualitative comparative analysis of their results. The presented results show that the degree of the use of marketing audit in economic practice still should be assessed as weak. Limiting factors for the use of marketing audit in enterprises include, first and foremost: restricting access to information necessary in the process of auditing, unawareness of the benefits resulting from the implementation of marketing audit, the unclear nature of marketing activities undertaken, and the fear of excessive organizational and financial burden.

Article Details

How to Cite
Piotr. (2019). PRACTICAL CONSIDERATIONS FOR THE IMPLEMENTATION OF MARKETING AUDIT AS STRATEGIC CONTROL. The Scientific Journal European Policies, Finance and Marketing, (22(71), 65–76. https://doi.org/10.22630/PEFIM.2019.22.71.26
References

Bachnik K.: Audyt marketingowy w małych i średnich przedsiębiorstwach [in:] Audyt biznesowy w działalności małych i średnich przedsiębiorstw, ed. A. Skowronek-Mielczarek, Oficyna Wydawnicza SGH, Warszawa 2018, pp. 109-138.

Baruk B.: Nowoczesna strategia marketingowa. Aspekty strukturalne i procesowe, Wydawnictwo Naukowe PWN, Warszawa 2002.

Bennett P. D.: Marketing, McGraw-Hill Book Company, New York 1988.

Berkowitz E. N., Flexner W. A.: The Marketing Audit: A Tool for Health Service Organizations, "Health Care Management Review" 3/1978, pp. 51-57. (Crossref)

Buzzell R. D.: Marketing productivity, Ohio State University, Columbus 1958, https://etd.ohiolink.edu/!etd.send_file?accession=osu1486464627808243&disposition=inline

Capella L. M., Sekely W. S.: The Marketing Audit: methods, Problems and Perspectives, "Akron Business and Economic Review" nr 3/1978, vol. 9, s. 37-41.

Haas R. W.: Industrial marketing management, PWS-Kent Publishing Company, Boston 1986.

Hutt M. D., Speh T. W.: Zarządzanie marketingiem. Strategia rynku dóbr i usług przemysłowych, Wydawnictwo Naukowe PWN, Warszawa 1997.

Lurin E. S.: Audit Determines the Weak Link in Marketing Chain, "Marketing News" 20/1986, pp. 35-37.

Kling N.D.: The Marketing Audit: An Extension of the Marketing Control Process, "Managerial Finance" 1/1985, vol. 11, pp. 23-26. (Crossref)

Kotler Ph.: Marketing. Analiza, planowanie, wdrażanie i kontrola, Gebethner i Ska, Warszawa 1994.

Kotler Ph., Armstrong G., Saunders J., Wong V.: Marketing. Podręcznik europejski, PWE, Warszawa 2002.

Kowal W.: Audyt marketingowy jako narzędzie kontroli marketingowej w świetle wyników badań polskich przedsiębiorstw, "Nauki o zarządzaniu. Management sciences" 9/2011, pp. 107-130.

Kowal W.: System kontroli marketingowej w świetle wyników badań polskich przedsiębiorstw, "Marketing i Rynek" 3/2013, pp. 17-24.

Lipnická D., Ďaďo J.: Marketing Audit and Factors Influencing Its Use in Practice of Companies (From an Expert Point of View), "Journal of Competitiveness" 4/2013 vol. 5, pp. 26-42. (Crossref)

McDonald M., Wilson H.: Plany marketingowe, Oficyna a Wolters Kluwer business, Warszawa 2012.

McGlinchey D.: Doing your own Marketing Audit, "Marketing Computers" 16/1996, pp. 26-28.

Meffert H.: Marketing. Grundlagen der Abzatzpolitik, Gabler, Wiesbaden 1986.

Mokwa M.: The strategic marketing audit: An adoption / utilization perspective, "Journal of Business Strategy" 4/1986, vol. 6, pp. 88-95. (Crossref)

Mruk H.: Kontrola marketingowa [in:] Mruk H., Pilarczyk B., Sojkin B., Szulce H., Podstawy marketingu, Wydawnictwo Akademii Ekonomicznej w Poznaniu, Poznań 1999.

Naylor J., Wood A.: Practical Marketing Audits: A Guide to Increased Profitability, John Wiley & Sons, New York 1978.

Payne A.: Marketing usług, PWE, Warszawa 1997.

Sheth J. N., Sisodia R. S.: Marketing productivity. Issues and analysis, "Journal of Business Research" 55/2002, pp. 349-362, http://rajsisodia.com/raj/wp-content/uploads/2012/07/Marketing- Productivity-Issues-and-Analysis.pdf (14.12.2017). (Crossref)

Serbănică D., Radulescu V., Cruceru A.F.: The Role of Marketing Audit in Evaluation Sustainable Marketing Performance in Romanian Organizations, "Amfiteatru Economic" 17(40)/2015, pp. 1011-1021.

Yaegel T.: FIERRA Spawns Need for New Marketing Strategies, "Bankers Magazine" 173(5)/1990, pp. 78-82.

Taghian M., Shaw R.N.: The Marketing Audit and Business Performance: An Empirical Study of Large Australian Companies, Australia and New Zealand Marketing Academy Conference (ANZMAC) Proceedings 2002, pp. 3151- 3157; https://www.researchgate.net/publication/237428376_The_Marketing_Audit_and_Business_Performance_An_Empirical_Study_of_Large_Australian_Companies (20.10.2018).

Statistics

Downloads

Download data is not yet available.